Content Management Strategies/DITA North America 2010
Valentine's Day Special
Register by February 14th and
save $200 on your registration! Go to our registration page to sign up today. |
New Year's Resolutions for 2010
JoAnn Hackos, Comtech Services, Inc.
I have made three New Year's resolutions for 2010 and hope to extend them into the second decade of the 21st century. Although many reporters and pundits have concluded that the 1st decade of the century was "lost," I don’t believe that has been true for technical information development. We have just completed a decade of amazing new developments. However, we have just gotten started, and we still have much to learn.
Read
the article.
More articles
An Investigation Into Standards and Innovation
Part 2 of 6: Standards learn a neat trick: Communication
Laurent Liscia, OASIS
With the rise of the post-war information and communications era, a new kind of standard emerged, one that would ensure the inter-operation of technologies from different countries. Ken Krechmer, Fellow at the International Center for Standards Research University of Colorado at Boulder, calls this a "compatibility standard." (For Ken's excellent model describing the evolution of standards, go to:
http://www.csrstds.com/siit.html)
Read
the article.
How to Grow a Topic-Based System
Claudia Landell, Cadence Design Systems, Inc.
In this article, I describe how one writing group at Cadence Design Systems made simple changes to support a more topic-based approach to documentation—without a topic-based authoring system.
Here at Cadence Design Systems, we listen to our customers through direct contact, periodic customer surveys, and our corporate problem reporting system. Based on customer feedback, our group identified three areas that we wanted to improve.
Read
the article.
Automatic Procedure Building from Use Case Detection within Informal Technical Documents
Michel Lanque, Alcatel-Lucent
Philippe Larvet, Freelance Consultant
Customer Information Systems (documentation and embedded information) at Alcatel-Lucent develops customer documentation for industrial products, i.e., User’s Guides, Installation and Maintenance manuals, etc. Our objective is to help technical writers (System & Development teams, Documentation writing teams) to build operational procedures from the contents of technical specifications. We call here "procedure" the formal expression of an atomic operational function of the product. A procedure contains steps of operator actions (or end-user tasks) and data to be taken as inputs, all this being under the control of a Graphical User Interface (GUI).
Read
the article.
 |
January 10th Release: Japanese version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture
Comtech’s user guide for the popular OASIS DITA standard is now available in Japanese. If you and your colleagues in Japan have been using DITA or are just joining the DITA community, our book provides you with the information in Japanese that you need to accomplish your goals. Japanese language edition published by SIBaccess Co. Ltd., Copyright © 2010.
After the release date go to www.comtech-serv.com for more information. |
|
