Content Management Strategies/DITA North America 2010
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Don’t Wait: Develop a new Information Model now
JoAnn Hackos, Comtech Services, Inc.
You're seriously considering a move to XML—and topic-based authoring.
You're getting ready for a move to the DITA standard.
Implementing a Component Content Management System is your major goal for 2010.
If you agree with any or all of these statements, it's the right time to develop a new Information Model for the information you prepare for customers. But just what do we mean by an Information Model?
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the article.
More articles
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February 2010 Best Practices Newsletter
Table of Contents |
Article |
Author |
Connect Your Content with Your Audience—Using Wikis and Communities to Build Collaboration with Your Customers |
Helen Cavender & Paul Zimmerman, Cisco Systems, Inc. |
Oh! The Changes We’ve Seen! Comtech celebrates our 30th anniversary! |
JoAnn Hackos, CIDM |
A Preview of Coming Attractions: DITA constraints |
Erik Hennum, IBM Corporation |
Participation, Education, and Cooperation: A model for overcoming organizational barriers to change |
Terry Barraclough, Symitar, a Jack Henry Company |
Content for Tomorrow: Social media and the dilemmas for technical publications teams |
Alex Blanton, Microsoft Corporation |
SDL Survey Reveals Industry Rise in Adoption of Structured Authoring |
Sophie Hurst, SDL |
If you are not a CIDM member, you can subscribe to the Best Practices newsletter online. A subscription is $99 per year. For subscribers outside the US, the cost is $109.
**Please note that the printed newsletter and the enewsletter do not contain the same content.** |
An Investigation Into Standards and Innovation
Part 3 of 6: A (head) case study of forced evolution
Laurent Liscia, OASIS
Let's look at the "ad hoc" standardization model that emerged in the 70s and 80s. We'll use a beautiful study conducted by Fredrik Gessler, Professor at the Industrial Economics and Management School of the Swedish Royal Institute of Technology: http://www.iamot.org/conference/index.php/ocs/7/paper/viewFile/776/230
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the article.
Formal SME Feedback Mechanisms
Ben Colborn & Nathan Jackson, Citrix Systems, Inc.
Do you request that subject-matter experts (SMEs) review content before it is released? Almost certainly you do: such reviews are considered a critical step in developing quality information (Carey et al., 2004). Surprisingly, the "how" of gathering feedback has received little attention. In an unsystematic survey of technical writing textbooks, reference books, and articles, we found that the treatment of the mechanics of gathering feedback was typically limited to a single detail: "At this point in your process, get feedback from SMEs." That’s it—no descriptions of how to do so.
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the article.
FAST FORWARD—Minimalist Principles & Practices
Henry Korman, Wordplay Consulting
Information is an imprecise term, a subjective concept that can be defined, as we shall see, only when you know who is conversing and in what context. Information managers, a priori, are preoccupied with information—how could it be otherwise? So for all of us the term "information" is heavily laden with positive value. As such, information is "good," the absence of information is negative, "bad." But is this reasonable?
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the article.
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Content Management for Dynamic Web Delivery
With Content Management for Dynamic Web Delivery learn how to successfully manage Web content to achieve a competitive edge. Using the content-management strategy that she developed for companies such as Nortel, Motorola, Cisco, and others, Hackos walks readers through the stages of effective Web content management. Buy this book today! |
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CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information. |
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