Acrolinx.com
September 1, 2024

Content Governance in the Age of AI

Clear and consistent technical content is closely linked to business goals, such as reducing risk. Achieving these content goals often requires collaboration among multiple types of professionals. […]

Dr Amanda Patterson, Comtech Services
August 15, 2024

Have you found yourself shopping for new technology, tools, courses, or other resources, wishing you could get funding for it, and then realize you do not know how to ask for it? Or have you been asked ‘how much will it cost’ or ‘is it worth it’ and realize you have no idea how to justify the costs? You are not alone. […]

Sasha Hayden, DeltaXML
July 15, 2024

I Like to Move It (Move It) – keeping track of moving content

Effective document management relies on maintaining accurate version control and a clear understanding of document history. Whether you’re managing technical manuals, legal agreements, or pharmaceutical labelling, the ability to track changes over time is crucial for ensuring document integrity and supporting collaboration. […]

Dipo Ajose-Coker, MadCap Software 
August 1, 2024

Enhance Efficiency for Tech Writers and Documentation Managers with AI-Driven Content Management

The challenges facing today’s technical writers are multifaceted, shrinking timelines, intricate subjects, and the relentless pace of technological advancements.

AI isn’t a mere add-on; it’s fast becoming an essential component of a robust technical writing strategy. […]

Katherine (Kit) Brown-Hoekstra, Comgenesis
July 1, 2024

It’s easy to be a good leader when everything is going smoothly, and your team is working well. But, how do you cope when everything is going sideways, both at home and at work? […]

Comtech Services
June 15, 2024

Comtech Services welcomes Dr. Amanda Patterson to our consulting and training team. Amanda’s technical communication experience, particularly in the manufacturing sector, provides expertise in developing and managing comprehensive technical communication strategies. […]

Dana Aubin, Comtech Services
June 1, 2024

At a recent CIDM roundtable, members discussed the role of an information architect (IA). […]

Kelly Dell, Fluid Topics
May 15, 2024

Following the explosion of Generative AI (GenAI) across industries, it’s no wonder that many companies are launching new projects centered on this technology. A staggering 85% of executives plan to increase their spending on AI and GenAI in 2024, yet 66% of them are less than satisfied with their progress and subsequent business opportunities. […]

Anne-Sophie Lardet
April 15, 2024 

The Role of Content Delivery Platforms in Successful GenAI Projects

In the rapidly evolving landscape of artificial intelligence, businesses are increasingly turning to Generative Artificial Intelligence (GenAI) projects to drive innovation, enhance customer experiences, and streamline content operations. However, launching a successful GenAI project requires more than just cutting-edge algorithms. […]

Dipo Ajose-Coker
April 1, 2024

Unraveling LCMS and CCMS: A Practical Approach

I’ve always considered one of the best marketing campaigns ever, the “Get a Mac” campaign from Apple. It’s the “I’m a PC, I’m a Mac” series of ads that Apple ran from 2006 to 2009. When asked to describe different platforms, this campaign popped into my head, but I would like to reframe it. […]