Torsten studied Russian and Spanish. After he graduated at the Humboldt University, Berlin, he spent more that 20 years in the CMS business and became an industry expert in SGML and XML based management and publication processes.
As Senior Consultant with Congree he can perfectly combine his linguistic and XML background.
Jyoti leads the technical publications team at Hitachi Vantara, where she champions customer success by delivering a world-class information experience. Her focus is on providing users with relevant product information at the right time and in the right format. With 25 years of experience in the technical writing field, she has identified and assessed the various factors that contribute to a great customer experience, emphasizing the importance of creating content that delivers value and relevance to customers in building brand loyalty.
For nearly 20 years, Frank Miller has been in the trenches of structured content implementations. As founder of Ryffine, he's guided teams across virtually every industry—from manufacturing to healthcare to software—through the challenges of making structured content work in the real world.
Frank has collaborated with documentation teams of all sizes and worked alongside most major technology vendors in the structured content space. He's particularly drawn to technical documentation as an undervalued discipline, finding satisfaction in championing the business critical work that rarely gets the recognition it deserves.
Your customers already expect smart, AI‑powered experiences. The question isn’t if you’ll adopt AI—but how fast you can get your content and processes ready. Following the packed‑house panel at ConVEx San Jose, we’re bringing the conversation online; including some interactive elements and fresh insights since the conference.
In one focused hour, our experts break down what “AI‑ready” really means and show you how to get there without derailing daily operations.
Artificial Intelligence is reshaping how content is created, accessed, and used. But before jumping into AI initiatives, how do you prepare your content, your teams, and your organization for success? Join our expert panel featuring Sarah O’Keefe (Scriptorium), Marianne Calilhanna (DCL), and Dipo Ajose-Coker as they dive into the essentials of getting AI-ready.
Prepare to level up your content strategy for an AI-driven future.
Content strategists, documentation leaders, product owners, and anyone tasked with making AI actually work in the real world.
Presented by:
Dipo Ajose-Coker, RWS
Dipo Ajose-Coker, Senior Product Marketing Manager for RWS Tridion Docs, brings over 18 years of experience in structured content, technical communications, and product marketing. After relocating to France in 2005 and obtaining his MA in Multilingual and Multimedia Document Conception from Université Paris Cité, Dipo built a career spanning technical writing, editing, DITA migration, and strategic content development within MedTech and Fintech industries.
In 2021, he shifted focus to Product Marketing, acting as the vital intermediary between technical teams and end-users. Dipo excels at translating complex technical features into clear, compelling messages that resonate across all business levels. Known for his practical approach and ability to unite diverse perspectives, he drives effective content strategies and fosters strong communication between developers, users, and industry stakeholders. Today, Dipo continues to lead strategic initiatives at RWS, empowering organizations to achieve clarity, compliance, and growth through intelligent content solutions.
Feel free to connect with and follow Dipo on LinkedIn: https://www.linkedin.com/in/dipocoker/. Email: [email protected]
Sarah O'Keefe, Scriptorium
Sarah O’Keefe is the founder and CEO of Scriptorium. Driven by learning and exploration, she takes pride in providing a meaningful contribution to the world of customer-facing content and beyond. As a pioneer in the content industry, she is a globally recognized author and speaker.
Marianne Calilhanna, DCL
Marianne is a content and technology professional with 30+ years of marketing, editorial, product development, publishing, and change management experience. Marianne manages Data Conversion Laboratory’s marketing activities, which comprises sharing the company’s success stories in a way that is meaningful to the industries DCL serves. She publishes the monthly DCL newsletter, develops content for and produces the DCL Learning Series, exhibits and sponsors industry events, manages the corporate website, and takes part in transforming DCL’s broad list of services into pragmatic products that support content structure and content interchange.
As more tools shift to the cloud, some assume that desktop authoring is on the way out. But for technical writers working in complex environments—especially those using structured content like DITA—the reality is very different.
In this webinar, Bluestream and CIDM explore why desktop tools like oXygen XML Author remain the go-to platform for professional content teams. With input from the Center for Information-Development Management (CIDM), we’ll explore the functional, technical, and strategic reasons why desktop solutions continue to outperform cloud tools in many authoring scenarios.
Ursula Reuther is Chief Linguistic Consultant at Congree Language Technologies GmbH and head of the linguistic department at Congree.
Ursula graduated with a degree in Applied Linguistics and Translation Sciences. She has over 35 years of experience in the field of language technology and engineering, in 2011 she joined Congree. Her main interests focus on language standardization, Controlled Language, and terminology.
As we stand on the brink of the AI revolution, many organizations find themselves entangled in the complexities of disparate, isolated data systems. Challenges like data governance, trust issues, and poor data quality are just a few of the hurdles stalling the progress of enterprise AI initiatives.
Enter graph technologies—your essential ally in crafting data-driven strategies for the AI era. These innovative approaches streamline and elevate data management, offering substantial cost reductions while significantly enhancing your ability to derive valuable insights and integrate them seamlessly into your business operations.
This session underscores the imperative for organizations to develop robust graph technology capabilities, simplifying and refining data integration and governance across fragmented data landscapes. Discover how these cutting-edge technologies unlock a spectrum of enhanced data outcomes, paving the way for groundbreaking advancements in data analytics and automation that were once out of reach.
Join us to delve into the strategic adoption of graph technologies within your enterprise. We'll guide you through establishing a Graph Center of Excellence (CoE), emphasizing its critical role, practical applications, starting points, governance needs, and best practices for a triumphant implementation. You'll uncover the foundational elements of the Graph CoE, including:
Can regulated industries afford to miss the GenAI wave because of its potential risks? Regardless of the use case – from employee productivity to user information – the technology will need to be closely controlled and monitored. Tracing and auditing user interactions as well as LLM replies and measuring any drift in quality and reliability are absolute necessities. In this session, we will examine the risks of GenAI in Content Delivery, from security and compliance to misinformation and liability, and will discuss what it takes to mitigate them and safely integrate GenAI into highly regulated sectors.
Presented by Fabrice Lacroix
Doug Brook is the Director of Technical Documentation and Localization for adaptive computing at Advanced Micro Devices, Inc. (AMD). Throughout 20+ years in senior management of technical content organizations, he has led evolutions of information resources to improve user experience for numerous high-tech companies, large and small. A past Society for Technical Communication (STC) panelist, he holds undergraduate and graduate degrees from Carnegie Mellon University. He has successfully navigated technical documentation teams through several corporate acquisitions and has introduced new authoring systems and content delivery platforms multiple times. As an experienced technical writer, educator, and theatre artist, he leverages a broad perspective of how to effectively serve diverse audience types and how to optimize processes for people to more effectively serve them.
Presented by:
Torsten Machert, Congree
Torsten studied Russian and Spanish. After he graduated at the Humboldt University, Berlin, he spent more that 20 years in the CMS business and became an industry expert in SGML and XML based management and publication processes.
As Senior Consultant with Congree he can perfectly combine his linguistic and XML background.
André Schlotz, RWS
André Schlotz is VP Global Automotive and Manufacturing Solutions, RWS Group. He helps organizations to digitalize their content supply chain through structured content authoring, component content management and single source content delivery. Before joining RWS in 2013 he was holding various management positions in manufacturing companies in product development, aftersales, process organization and IT. He has more than 20 years of experiences in process consulting, planning, building and running digital industry solutions.
HTML is used not only as a final delivery format but increasingly as the source format for documentation of all kinds, whether that’s internal product designs or customer-focused technical documentation. Understanding change in those documents is a vital part of your content management workflow.
Join us as we explore the ins and outs of HTML redline documents, looking at how to identify change in HTML, how to visualise it, and how it fits into your toolkit. From text to tables, MathML to SVG, come and discover how to decide what matters in your redline output.
Presented by: Tristan Mitchell, DeltaXML
Tristan is Product Director at DeltaXML, a technology company with world-leading software products for managing change in structured content. He has a deep understanding of DeltaXML’s product suite and loves to help customers create extra value in their content using change management. Tristan is a father to three daughters, a movie lover, and a keen runner.
