Webinar

  • Recorded on January 11, 2024

    There are many different situations when you might convert content from one form into another, from a one-off migration project, converting everything from a legacy format into an open XML standard, all the way to regularly converting third-party content to bring it into your internal CMS. The tools used to convert vary. Maybe you’re using a vendor to convert content for you, or perhaps you wrote your own XSLT suite, which you manage in-house. Whichever route you take and whatever the purpose of your conversion, there is always a risk that content may be lost or corrupted during conversion. In this webinar, Tristan from DeltaXML will walk through some of the pitfalls of content conversion and show how their new tool, ConversionQA, can help you ensure that your content conversion hasn’t misplaced a single character.

    Presented by: Tristan Mitchell, DeltaXML Tristan is Product Director at DeltaXML, a technology company with world-leading software products for the management of change in structured content. He has a deep understanding of DeltaXML’s product suite and loves to help customers create extra value in their content using change management. Tristan is a father to three daughters, a movie lover, and a keen runner.    
  • Recorded on February 7, 2024
      When should regression testing be performed? Regression analysis of PDFs allows you to test system changes, changes to CMS, changes to stylesheet, changes to formatting software, and changes to graphic software. Regression testing should take place anytime your system, hardware, or software changes to determine if what was correct in the output is still correct in output. Changes may result in content disappearing, incorrect formatting, changes to the integrity of images and tables, and many other (sometimes subtle) issues that invalidate the reliability of the document. Antenna House Regression Testing System is for Automated – Fast – Accurate PDF to PDF & Image to Image Visual Comparisons

    Presented by Michael Miller

    Headshot of man with short hair wearing glasses

    Michael Miller is Vice President of Antenna House, Inc., a company that has developed one of the leading standards‐based (XSL‐FO and CSS) document formatting software products on the market today. Michael has a degree in Printing Engineering and Management and has been involved in high‐end composition, document formatting, and document management for over 40 years. He has an extensive background with structured data, including SGML, XML, S1000D, and DITA. During his career, he has worked in Europe and North America and has been involved in the implementations of some of the largest fully automated publishing and document formatting projects.

  • Recorded on January 22, 2025
    RWS logo
    Subject Matter Experts (SME) play an ever-increasing role in your authoring processes. But they are not XML experts. Discover how you can enable them to create content that is consistent in terms of structure, language and terminology by modernizing and enhancing your (Component) Content Management with:
    • Browser-based authoring designed for users with no XML expertise
    • Integrated linguistic intelligence to facilitate terminology design and usage, and GenAI for efficiency, consistency, and content reuse
    • Collaborative features for seamless editing and review, taking the pain out of longwinded and error prone review cycles

    Presented by: 

    Torsten Machert, Congree Torsten studied Russian and Spanish. After he graduated at the Humboldt University, Berlin, he spent more that 20 years in the CMS business and became an industry expert in SGML and XML based management and publication processes. As Senior Consultant with Congree he can perfectly combine his linguistic and XML background.
    Headshot of smiling man with short hair and glasses André Schlotz, RWS  André Schlotz is VP Global Automotive and Manufacturing Solutions, RWS Group. He helps organizations to digitalize their content supply chain through structured content authoring, component content management and single source content delivery. Before joining RWS in 2013 he was holding various management positions in manufacturing companies in product development, aftersales, process organization and IT. He has more than 20 years of experiences in process consulting, planning, building and running digital industry solutions.                  
  • Recorded on November 20, 2025
    This session explores how XR(Extended Reality) and IoT(Internet of Things) are transforming training for public safety, defense, and industrial sectors. By combining immersive simulations with real-time data from connected devices, organizations can deliver scalable, scenario-based learning experiences that are as close to reality as it gets – without compromising safety. Experience how Technical Documentation and XR go hand in hand in preparing for skills shortage in safety relevant situations. We’ll walk through potential real-world use cases and show how Training 5.0 enables hands-on learning for complex machinery, emergency response, and high-risk operations. Whether it's fire safety, tactical readiness, or industrial maintenance – this is the next generation of mission-critical support. Presented by: Dr. Harald Stadlbauer, NINEFEB with Christoph Schmidt-Mårtensson and Michael Demel, create photo of smiling man with short hair, mustache, and beard wearing a white shirt
    Harald Stadlbauer is General Manager of the NINEFEB Group of companies, dedicated to the advancement of Technical Communication, like Technical Documentation as well as eLearning, the intelligent context-related delivery of it. Harald has a track record of Project and Product Management in Robotics and Automation technology up to his role as Vice President Business Development in Telecommunications. He is actively engaged in developing iiRDS further as well as contributing to the AAS (Asset Administration Shell) submodels of the IDTA (Industrial Digital Twin Association). He was the owner of the AAS Submodel “Intelligent Information for Use”. headshot photo of smiling man with short brown hair wearing a dark suit and tie.Christoph Schmidt-Mårtensson is Founder and General Manager of create-mediadesign GmbH. He is well known for his expertise in Instructional Design for Knowledge Acquisition, Skills Acquisition as well as Awareness Training. create is not only offering this expertise, but Christoph started development of respective easy to use authoring systems for that, now offering cbook for elearning and XR creator for the XR/AR/VR wordl.            
  • Recorded on January 21, 2026
    This webinar gives organizations a practical, confidence-building roadmap for moving from legacy documentation to structured, reusable content in a DITA-based CCMS. We break down what to do before, during, and after migration, including content audits, information modeling, conversion planning, and post-migration governance. The session also covers how AI supports each stage, from automated content analysis to aligning with enterprise AI programs. Attendees receive checklists and templates they can apply immediately. Key Takeaways:
    • How to assess content maturity and build a sustainable information model.
    • What to convert, what to archive, and how to choose between in-house or outsourced conversion.
    • Critical pre-, mid-, and post-conversion tasks that define migration success.
    • How to prevent new content debt through governance and structured workflows.
    • Where AI accelerates structured content adoption and how to ensure documentation is visible in enterprise AI initiatives.
      Presented by: Dipo Ajose-Coker, RWS Head shot of smiling man with hatDipo Ajose-Coker is a Solutions Architect and Strategist at RWS, where he helps organizations in regulated industries such as medical devices, pharmaceuticals, and manufacturing transform complex documentation into intelligent, AI-ready ecosystems. With more than 18 years of experience spanning technical communication, structured authoring, and product marketing, Dipo brings a rare combination of technical depth and strategic vision to every engagement.

    After earning his MA in Multilingual and Multimedia Document Conception from Université Paris Cité, Dipo built a career focused on DITA implementations, content governance, and compliance-driven communication in MedTech and Fintech. He later transitioned into product marketing and now combines both disciplines to help enterprises align people, processes, and technology for measurable business outcomes.

    A frequent industry speaker and advocate for structured, explainable content, Dipo is dedicated to helping organizations prepare their content for the next generation of human and machine collaboration.

    Feel free to connect with and follow Dipo on LinkedIn: https://www.linkedin.com/in/dipocoker/. Email: [email protected]
                   
  • Recorded on May 24, 2023 
    Stilo logo   In this webinar, we'll discuss the benefits of using Stilo Migrate for automated content conversion. With Stilo Migrate, you can save time and resources by eliminating manual content conversion. We will discuss how an automated conversion is superior to a manual conversion in avoiding headaches such as incorrect styling and automatic table conversions. Join us to learn how Stilo Migrate can streamline your content conversion process and save you valuable time and resources. Presented by Jacob Brennan Jacob Brennan Jacob Brennan is a Technical Sales Product Specialist at Stilo. He works with Stilo Migrate customers and aids in converting their legacy content to DITA. Jacob is a recent graduate from the University of Ottawa holding a BASc. in Mechanical Engineering and a BSc. in Computing Technology.
  • Recorded on January 11, 2023

          The results have been collected, analyzed, and discussed. Now it’s time to share the results and our observations with you. Join Dawn Stevens as she shares the results of the 2022 CIDM Benchmark Survey on translation and localization practices in our community. She’ll examine the trends and answer questions such as: 
    • What strategies, processes, and measurements do companies use to ensure the quality of translated content? 
    • What content components do companies translate—just body text or do they translate images, metadata, and video too? 
    • Which are the most common languages into which technical publications are translated? 
    • How much do companies spend on translation and does cost affect translation decisions? 
    • Which translation tools do companies use now? 
    • What activities do companies depend on their LSPs to perform? 
      Presented by: Dawn Stevens, President, Comtech Services and Director of CIDM has 28 years of practical experience in virtually every role within a documentation and training department, including project management, instructional design, writing, editing, and multimedia programming. Dawn is the perfect advisor to identify and remove the challenges you face in producing usable, technical information and training content. With both engineering and technical communication degrees, Dawn combines her solid technical foundation with strong writing and design skills to lead our team of consultants and specialists in providing the expertise you need.    
  • Recorded on October 25, 2023 
    Stilo logo Stilo showcases a comprehensive, end-to-end process for converting pharmaceutical documentation, beginning with the source DOCX Word file. This journey encompasses the creation of automation rules, execution of the conversion, meticulous quality assurance, and, ultimately, the seamless publication of the final output through Oxygen. Explore how Stilo's Migrate effortlessly addresses prevalent conversion challenges, including the precise identification and generation of product name keys, resolution of table alignment discrepancies, and an array of other crucial tasks. Dive deep into the intricacies of transforming your industry-specific content from its initial state, ensuring a flawless and efficient transition. Presented by: TJ Dhaliwal, Stilo Headshot of smiling man with dark hair and beard TJ Dhaliwal is a Technical Sales Product Specialist at Stilo, helping customers uncover solutions to their content conversion needs. With a solid technical background in engineering and a passion for public speaking, he’s successfully bridged the gaps between project stakeholders. As a problem solver, TJ has helped several enterprise-level companies convert tens of thousands of pages of their content to DITA.    
  • Recorded on April 24, 2025
    Congree logo

    How to maintain the quality of your content and achieve your content targets when using Generative AI (GenAI).

      Everyone is talking about GenAI, but how can content creation with AI be used by companies? The use of GenAI tools in content creation is attracting increasing attention. In this context, companies are focusing on a central question: What impact does the use of these technologies have on our corporate language? How do we ensure that our content continues to meet our content targets and how can we keep our corporate content as an essential part of our corporate identity? How can our content creation process benefit from the advantages of generative ai and at the same time counter the risks for your organization ? In this presentation Michael Mannhardt will take a comprehensive look at these questions and examine the various aspects.  
    Presented by: Michael Mannhardt, Congree headshot photo of man with short hair wearing dark rimmed glasses
    Michael Mannhardt is President of the San Francisco based US-subsidiary Congree Language Technologies Inc. Michael graduated with a degree in Business Administration and has over 15 years of experience in the language technology industry. At Congree he spreads the message of content optimization the world over and supports global partners and customers. Before joining Congree in July 2019, he previously worked at Acrolinx and Across Systems.
                                 
  • Recorded on April 23, 2025
    Can regulated industries afford to miss the GenAI wave because of its potential risks? Regardless of the use case – from employee productivity to user information – the technology will need to be closely controlled and monitored. Tracing and auditing user interactions as well as LLM replies and measuring any drift in quality and reliability are absolute necessities.  In this session, we will examine the risks of GenAI in Content Delivery, from security and compliance to misinformation and liability, and will discuss what it takes to mitigate them and safely integrate GenAI into highly regulated sectors. Presented by Fabrice Lacroix
    Fabrice Lacroix is a serial entrepreneur and a technology pioneer. He has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the leading Content Delivery Platform that reinvents how users search, read and interact with technical documentation.
         
  • Recorded on: August 7, 2024

    In this webinar, Dipo Ajose-Coker offers a step-by-step guide to understanding and implementing structured authoring and DITA, highlighting the benefits such as improved content reuse, consistency, and efficient multichannel publishing.

    Structured authoring and DITA represent a strategic shift towards more efficient and effective content management. The session begins with an introduction to structured authoring and DITA, focusing on the benefits of this methodology, including enhanced content reuse, improved consistency across documentation, and streamlined localization processes.

    Attendees will gain insights into the best practices for implementing structured authoring and DITA within their organizations, including tool selection, team training, and workflow design. The session also offers practical strategies for overcoming common challenges associated with implementing structured authoring and DITA.

    In summary, participants will leave the session equipped with valuable insights and practical strategies to implement structured authoring and DITA for achieving greater content agility and operational efficiency:

    • Introduction to structured authoring and DITA
    • Benefits of structured authoring and DITA
    • Best practices for implementing structured authoring and DITA, including tool selection, team training, and workflow design
    • Strategies for overcoming common challenges associated with implementing structured authoring and DITA.
      Presented by: Dipo Ajose-Coker, MadCap Software Head shot of smiling man with hat
    After moving to France in 2005, Dipo earned an MA in Multilingual and Multimedia Document Conception from the Université Paris Cité. For the past 18 years, he has combined his language and IT skills, working as a DITA expert, technical writer, editor, and proof-reader in Fintech and MedTech. In 2021, Dipo transitioned to Content Creation and Marketing. As a vital intermediary, he bridges the gap between developers and end users, representing both perspectives. In the grand symphony of the Technical Communications industry, Dipo conducts, unifying and harmonizing the voices of users, industry experts and vendors.
                                 
  • Recorded on April 12, 2023   
    colorful box next the words Kaleidoscope - Taking your content global Does this sound familiar: Someone requests to integrate a new system managing some sort of content into the documentation and/or localization process. We will share some user stories about automating this interface. And ask ourselves the question: Why do we keep re-inventing the wheel? Why is there no standard? And we will present some initiatives that the industry has seen to build exactly this. The latest one is the TAPICC initiative by GALA, which we will present in more detail. We will also take a closer look at the COTI standard. Join us for use cases containing answers to the following questions:
    • When does it make sense to consider automated interfaces?
    • What factors should I consider?
    • How do I manage stakeholders’ expectations and technological possibilities?
      Presented by Klaus Fleischmann, Kaleidoscope headshot of smiling man with short dark hair

    Klaus Fleischmann studied translation and IT in Vienna, holds an MA in Conference Interpreting from Monterey, California, and a MAS in Technical Communication from Krems, Austria. In 1996, he founded Austria-based Kaleidoscope, a company implementing content, translation, and terminology management processes for internationally active companies. Kaleidoscope develops online collaboration software for enterprise-level terminology workflow, translator query management, in-country review etc., making the translation quality process comprehensible and strategically manageable. In 2007, he became CEO of Austria´s leading LSP, Eurocom Translation Services. Always active in the industry, Klaus got voted into the Gala Board of Directors in 2015 and 2017.

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