Content Type

Company

Author

AI Regulations: a blessing in disguise? - Toni Ressaire, Rahel Bailie, Fraser Doig - RWS - November 2024 - Webinar

Toni, Rahel, and Fraser discuss why structured content isn't just about AI readiness – it's the key to solving numerous content challenges while future-proofing your organization.

The What, Why and How of HTML Redline Documents - Tristan Mitchell - DeltaXML - October 2024 - Webinar

Tristan explores the ins and outs of HTML redline documents looking at how to identify change in HTML, how to visualise it, and how it fits into your toolkit.

The Content Delivery Masterclass: How to Choose Your AI-Ready Platform - Fabrice Lacroix - Fluid Topics - October 2024 - Webinar

Fabrice teaches a masterclass on Content Delivery Platforms (CDPs). He uncovers the key concepts, benefits, and practical uses of a CDP and discusses how to choose the right solution for your business.

2024 CIDM Benchmark Survey: GenAI and Technical Communication - Dana Aubin and Amanda Patterson, PhD - Comtech Services - October 2024 - Article

Dana and Amanda report on the result highlights of the 2024 CIDM Benchmark Survey: GenAI and Technical Communication.

Leadership Tip: Reframe Your Questions - Kit Brown-Hoekstra - Comgenesis - October 2024 - Article

Kit discusses one of the most important areas where you can have influence as a leader—in the questions that you ask.

Quantifying Quality: Using Metrics - Dr. Amanda Patterson - Comtech Services - October 2024 - Article

Amanda reports on a recent Roundtable discussion on metrics in technical communication.

Writing for an AI Audience - Dana Aubin - Comtech Services - Fall 2024 - Article

Dana discusses how with the rise of generative AI (GenAI) tools that serve as intermediaries between technical writers and end-users, technical writers must reconsider how they approach audience analysis.

STC CONTINUUM Online Conference - - STC - September 2024 - Article

STC's inaugural virtual conference theme is Generative AI and Content Strategy. Presentations will include how, where, and why GenAI needs to be part of your content strategy.

Are Taxonomies Still Needed in the Age of AI? - Rebecca Schneider - AvenueCX - Fall 2024 - Article

Rebecca discusses how taxonomies and ontologies can inform AI systems and ensure the proper breadth, depth, and consistency of an AI application across content sets.

Configured, converted, and migrated, oh my! - Sarah Rowe and Bobbi Werner - Baxter - Fall 2024 - Article

Bobbi and Sarah discuss their continuing journey with their CCMS migration adventure, and share additional lessons learned along the way.

The Great Migration: Lessons from the Wildebeest - Dawn Stevens - Comtech Services - Fall 2024 - Article

Dawn shares lessons and insights from her safari adventure on her return trip to Kenya.

CIDM Sponsor Profile – Acrolinx - - Acrolinx - September 2024 - Article

This article discusses how Acrolinx, an AI-powered content governance software, integrates into your content supply chain for 100% editorial coverage of all content, no matter who creates it.

Industry Insights for Data-Driven Content Excellence - Paul Bongers and Laura Bellamy - Acrolinx - August 2024 - Webinar

Paul and Laura discuss how to put your data into action, automate processes, and ensure that your content meets the needs of your customers.

Retrieval Augmented Generation (RAG) for the Workplace - Márcia Ferreira and Krasimira Bozhonova - Semantic Web - August 2024 - Webinar

Márcia and Krasimira explain the benefits of a Semantic RAG approach and how to utilize Knowledge Graphs to power your Generative AI experience.

Calculating your value: Tech Comm Metrics - Dr. Amanda Patterson - Comtech Services - August 2024 - Article

Amanda discusses the difficulties of calculating the cost of content creation.

Dipo offers a step-by-step guide to understanding and implementing structured authoring and DITA.

CIDM Sponsor Profile – DeltaXML - Sasha Hayden - DeltaXML - July 2024 - Article

Sasha explores the complexities and benefits of move detection in document management and practical steps for implementing this feature effectively in DeltaXML's XML Compare.

Streamline Content Management with AI - Dipo Ajose-Coker - MadCap Software - August 2024 - Article

Dipo expounds on his CIDM webinar, "Productive uses of AI in Technical Communications."

Leadership Toolbox: Leading Teams Through Crisis and Stress - Kit Brown-Hoekstra - Comgenesis - July 2024 - Article

Kit explores conscious leadership and how we can learn to modify reactive responses and lead back to a place of creativity.

Joe and Jörg discuss the real needs of complex tasks for users, how to map them to usable metadata, and how to design a suitable goal-enabling solution for your organization’s needs.

Accept no substitute? - Dawn Stevens - Comtech Services - Summer 2024 - Article

Dawn questions whether artificial intelligence is an acceptable substitute. The answer, as for all things artificial, is in the hands of the consumer.

Comtech Welcomes Dr. Amanda Patterson - - Comtech Services - June 2024 - Article

Learn more about Comtech's newest team member, Dr. Amanda Patterson

Reinventing Content Delivery with Generative AI Today - Fabrice Lacroix - Fluid Topics - June 2024 - Webinar

Fabrice explores successful initiatives in GenAI-augmented Content Delivery, from search to reading experience, and personalized and automated question answering.

AI is Your New Audience - Lance Cummings - University of North Carolina Wilmington - Summer 2024 - Article

Lance explains how AI systems are rapidly evolving to consume, process, and even generate technical content, challenging us to rethink our rhetorical strategies.

Love Your Curmudgeon - Amber Swope - DITA Strategies - Summer 2024 - Article

Amber discusses how curmudgeons may initially seem like obstacles or disruptors, but their skepticism and attention to detail can be invaluable assets when introducing new projects.

Leveraging Gen AI for your DITA Business Case - Dr Amanda Patterson - Comtech Services - Summer 2024 - Article

Amanda shares tips for using Gen AI as a tool for writing a successful business case for DITA.

AI for Technical Writers: Practical Strategies for Better Documentation - Dipo Ajose-Coker - MadCap - June 2024 - Webinar

Dipo discusses the optimal positioning of AI as a fundamental component of an organizations technical communication toolkit.

The Role of an Information Architect - Dana Aubin - Comtech Services - June 2024 - Article

Dana reports on a recent CIDM roundtable where members discussed the role of an information architect.

Leigh delves into the necessary considerations for how we must rethink our approach if we want to use our content to teach the machines to teach us.

3 Best Practices for a Successful GenAI Project - Kelly Dell - Fluid Topics - April 2024 - Article

Kelly explains that to maximize the impact and ROI of GenAI projects, companies need to start with the right team for the job: content professionals who will transform content into dynamic, user-centric solutions.

Future Trends of Generative AI in Technical Communication - Paul Bongers - Acrolinx - April 2024 - Webinar

Paul explores the trends of generative AI and emerging technologies in technical communication.

The more things change… - Dawn Stevens - Comtech Services - Spring 2024 - Article

Dawn reviews results from the ConVEx Minneapolis informal poll and a formal survey from 1994.

CIDM Sponsor Profile – Fluid Topics - Anne Sophie Lardet - Fluid Topics - April 2024 - Article

Anne-Sophie explains how Fluid Topic's Content Delivery Platforms (CDPs) play a pivotal role for a successful GenAI project.

Connecting DITA to iiRDS to get Intelligent Content - Helmut Nagy and Harald Stadlbauer - Semantic Web and NINEFEB - Spring 2024 - Article

Helmut and Harald show how they can bring DITA and iiRDS together to enable smart content for intelligent search and retrieval of information for detailed questions and problems.

Adding API Docs To Your Technical Writing Arsenal - Dave Wilks - Keyavi - Spring 2024 - Article

Dave shares why it's a great idea for technical writers to enhance their skills by adding API Docs to their toolkit and how to get started.

Houston, we have a problem. - Michael Iantosca - Avalara - Spring 2024 - Article

Michael discusses why enterprise content operations remain the elephant in the room that few want to talk about and why business should.

CIDM Sponsor Profile – MadCap Software - Dipo Ajose-Coker - MadCap Software - April 2024 - Article

Dipo takes a look at the LCMS, MadCap Xyleme, and the DITA CCMS, MadCap IXIA CCMS and examines how they contribute to enterprise success in delivering technical documentation and learning content where many others have failed.

DITA for Dynamic Content Delivery – Challenges, Optimizations, and Real-Life Use Cases - Gaspard Bébié-Valérian - Fluid Topics - March 2024 - Webinar

Gaspard Bébié-Valérian will address in this webinar the specifics for content delivery of two key elements, metadata and granularity, and how to enrich and optimize them to build exceptional experiences with your DITA content.

CIDM Sponsor Profile – Semantic Web Company - PoolParty Summit 2024 - Semantic Web Company - March 2024 - Article

Semantic Web Company (SWC) is happy to announce the third edition of the PoolParty Summit! Taking place this year on March 19-21, the PoolParty Summit 2024 will span three days of virtual talks, presentations, demos, and the like.

Navigating Budget Impacts During Corporate Changes - Trish Grindereng - Comtech Services - March 2024 - Article

Trish reports on a recent CIDM roundtable where members discussed cost management for technical writing teams.