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Alex discusses the challenges of managing prompts with the same rigor and efficiency we apply to structured content.

Adelheid shares some tips and tricks for a successful content conversion in a DITA implementation.

Harald and Christoph explore how XR(Extended Reality) and IoT(Internet of Things) are transforming training for public safety, defense, and industrial sectors by combining immersive simulations with real-time data.

Graphwise is pleased to announce the Graphwise AI Summit 2025, taking place on October 22–23, 2025. This virtual event will span two days of insightful talks, live demos, and hands-on showcases.

Michelle traces the evolution of the Guidewire documentation site from a traditional tech doc site to an ecosystem for information experiences.

Torsten discusses what constitutes good terminology, how it is created and how it is used.

Michael discusses how your documentation needs an agentic content workflow, a multi-agent AI system that doesn’t just generate documents, but manages the entire content lifecycle.

Fabrice and Jyoti discuss how Hitachi Vantara’s approach to Content Experience is setting new standards across the industry.

Harald and Helmut demonstrate how using an iiRDS-based RAG (Retrieval Augmented Generation) can address some of the skilled labor shortage issues common in industries today and in the future.

Amber discusses how agents of change can help organizations achieve transformations that would be impossible through incremental adjustments alone.

Dawn draws parallels between her new grandson’s skill development and organizations undergoing big changes, showing how growth requires small, deliberate steps—and how skipping them often leads to frustration and failure.

Dana reports on a recent members' roundtable conversation about managing technical debt in product content.

Amanda reports on a recent CIDM Roundtable about measuring content reuse in technical documentation.

Erin explains how using custom AI assistants, such as ChatGPT’s Custom GPTs and Google Gemini’s Gems, can adapt your content automatically by adjusting complexity, format, or style while maintaining accuracy and consistency.

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Editing

Bhavya explores the deeper collaboration challenges that hold content teams back - and how we can rethink our review workflows to work better, faster, and more inclusively

Andrew explores the functional, technical, and strategic reasons why desktop solutions continue to outperform cloud tools in many authoring scenarios.

Dawn will demonstrate how taxonomies categorize content, how ontologies provide deeper semantic relationships, and how knowledge graphs enable dynamic linking and reasoning across diverse datasets.

Amanda announces the CIDM Benchmark Survey 2025: Content Delivery.

Dana reports on a recent members' roundtable conversation about how members are fitting GenAI into their documentation workflows.

Pradeep, Regina, and Joe explore how structured content, artificial intelligence, and intuitive authoring tools are reshaping the way organizations create, manage, and deliver content.

Laura provides insights and options for thinking about how to measure the results of AI-assisted content creation.

Amanda teaches this four-hour workshop that empowers content professionals to harness AI effectively while preserving quality, ethics, and user trust.

Fabrice and Frank share strategies to leverage your existing content with modern content delivery for early results across the company and navigate a more flexible, incremental adoption path of structured content.

Dawn contemplates the importance of her name for her new role as grandmother, and how similarly, our job titles in the technical communication industry can affect how we are viewed by our bosses, our peers, and ourselves.

Kat discusses initiatives that her content-experience team actually ran, iterated on, and measured over the past two years.

Dipo, Sarah, and Marianne dive into the essentials of getting AI-ready and show you how to get there without derailing daily operations.

Beth recounts the work Intuit has done to explore best practices for preparing content to be used as a model’s source.

Sofia and Karsten discuss real-world insights and lessons learned from successful migration projects, based on two case studies facilitated by PANTOPIX.

Justyna recounts her journey of taking on the challenge of implementing DITA in a medium-sized company as a one-person documentation team.

Jason discusses how for content professionals, the rise of generative AI is not a threat to resist. It is a signal to lead and to guide organizations toward responsible and effective use.

Mark explains how OpenAPI helps create a common language for different web services, making it easier for a server and a client to work together, even if they’re built using different programming languages or systems.

Ursula explores how to effectively use STE for creating your corporate content.

Amit explores a structured approach to content curation and data enrichment using standards like DITA-XML, RDF, and OWL ontologies to build semantically rich datasets that are optimized for training and dynamic retrieval.

Brandon and Sumit guide you through establishing a Graph Center of Excellence (CoE), emphasizing its critical role, practical applications, starting points, governance needs, and best practices for a triumphant implementation.

Chuck reports on the 2025 ConVEx conference in San Jose, California.

Rob discusses an automated accessibility solution to ADA compliance that blends human expertise with AI and automation.

Michael discusses how to maintain the quality of your content and achieve your content targets when using Generative AI (GenAI).

Fabrice examines the risks of GenAI in Content Delivery and discusses what it takes to mitigate them and safely integrate GenAI into highly regulated sectors.