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Dipo explores how RWS is implementing agentic AI, Model Context Protocol, and connected content delivery and their impact on workflows and cost models.

Dana reports on a recent members' roundtable conversation about the challenges of managing notes and hazard statements in regulatory industries and practical strategies that documentation teams can use to regain control.

Dipo shares a practical, confidence-building roadmap for moving from legacy documentation to structured, reusable content in a DITA-based CCMS.

Pradeep, Regina and Joe show how SMEs, Learning Content Developers, and XML Analysts can seamlessly work with Microsoft Word with icTools, and manage the content in a CMS for multiple languages and multiple outputs.

Vidhya builds on the foundation of her previous article and discusses how structured content is used in practice, where it enters the workflow, and why it determines whether an AI system can interpret and execute a task reliably.

Fabrice, Hanna and Kristian share how KONE is rethinking authoring and publishing to deliver always safer, faster, and more responsible services that meet the demands of urbanization, sustainability, and rapidly evolving technology.

Dana explores the most common causes of reuse failure and how to avoid them.

Dawn brings joy to the holidays with a retelling of two Christmas Classics with her traditional technical communication twist.

Kate provides a list of good writing principles and how applying them is the key to better content.

Frank explores why certain foundational investments such as metadata infrastructure and AI-readiness can't be deferred without significant cost later and how it works in practice.

Chris and Laura discuss how to move from being a reactive editor to a proactive architect of high-quality, AI-generated content without sacrificing the precision of your terminology.

Dipo offers practical techniques to build buy-in, cultivate internal champions, and help teams thrive in a structured, AI-enabled environment.

Lewin explains how to develop AI applications that truly add value because developers need high-quality data.

Sam explains how if your organization still ships CHM files or is considering adopting them for a legacy product, it’s important to understand the risks and constraints.

Harald and Christoph explore how XR(Extended Reality) and IoT(Internet of Things) are transforming training for public safety, defense, and industrial sectors by combining immersive simulations with real-time data.

Vidhya discusses how well-structured documentation and sound content governance will enable AI to act intelligently, and why technical communicators are likely to emerge at the center of this transformation.

Alex discusses the challenges of managing prompts with the same rigor and efficiency we apply to structured content.

Adelheid shares some tips and tricks for a successful content conversion in a DITA implementation.

Graphwise is pleased to announce the Graphwise AI Summit 2025, taking place on October 22–23, 2025. This virtual event will span two days of insightful talks, live demos, and hands-on showcases.

Michelle traces the evolution of the Guidewire documentation site from a traditional tech doc site to an ecosystem for information experiences.

Torsten discusses what constitutes good terminology, how it is created and how it is used.

Michael discusses how your documentation needs an agentic content workflow, a multi-agent AI system that doesn’t just generate documents, but manages the entire content lifecycle.

Fabrice and Jyoti discuss how Hitachi Vantara’s approach to Content Experience is setting new standards across the industry.

Harald and Helmut demonstrate how using an iiRDS-based RAG (Retrieval Augmented Generation) can address some of the skilled labor shortage issues common in industries today and in the future.

Amber discusses how agents of change can help organizations achieve transformations that would be impossible through incremental adjustments alone.

Dawn draws parallels between her new grandson’s skill development and organizations undergoing big changes, showing how growth requires small, deliberate steps—and how skipping them often leads to frustration and failure.

Dana reports on a recent members' roundtable conversation about managing technical debt in product content.

Amanda reports on a recent CIDM Roundtable about measuring content reuse in technical documentation.

Erin explains how using custom AI assistants, such as ChatGPT’s Custom GPTs and Google Gemini’s Gems, can adapt your content automatically by adjusting complexity, format, or style while maintaining accuracy and consistency.

Reuse

In this four-hour mini workshop, Dana shows how to take control of the editing process. She teaches practical tools to refine your content.

Bhavya explores the deeper collaboration challenges that hold content teams back and how we can rethink our review workflows to work better, faster, and more inclusively

Pradeep, Regina, and Joe explore how structured content, artificial intelligence, and intuitive authoring tools are reshaping the way organizations create, manage, and deliver content.

Andrew explores the functional, technical, and strategic reasons why desktop solutions continue to outperform cloud tools in many authoring scenarios.

Dawn demonstrates how taxonomies categorize content, how ontologies provide deeper semantic relationships, and how knowledge graphs enable dynamic linking and reasoning across diverse datasets.

Amanda announces the CIDM Benchmark Survey 2025: Content Delivery.

Dana reports on a recent members' roundtable conversation about how members are fitting GenAI into their documentation workflows.

Laura provides insights and options for thinking about how to measure the results of AI-assisted content creation.

Amanda teaches this four-hour workshop that empowers content professionals to harness AI effectively while preserving quality, ethics, and user trust.

Fabrice and Frank share strategies to leverage your existing content with modern content delivery for early results across the company and navigate a more flexible, incremental adoption path of structured content.