How KONE Delivers Smart Information for Smarter Cities
January 14, 2026 from 9:00 am – 10:30 am PT | 12:00 pm – 1:30 pm ET | 5:00 pm – 6:30 pm GMT
Presented by Fabrice Lacroix, Fluid Topics with guests Hanna Heinonen and Kristian Forsman, KONE
At KONE, innovation isn’t just about elevators and escalators—it extends to how information flows. In this session, Hanna Heinonen, Digital Content Lead, and Kristian Forsman, Product Owner, TechDoc and Translation Management, share KONE’s always-in-motion journey toward intelligent content experiences.
DITA XML and Peace of Mind
January 15, 2026 from 9:00 am – 10:00 am PT | 12:00 pm – 1:00 pm ET | 5:00 pm – 6:00 pm GMT
Presented by Pradeep Jain and Regina Rudoi, Ictect and Joe Gollner, Gnostyx Research Inc.
In this webinar, Ictect presents a case study about round-trip of DITA XML with Microsoft Word and RWS Tridion Content Management System. The presentation shows how SMEs, Learning Content Developers, and XML Analysts can seamlessly work with Microsoft Word with icTools, and manage the content in a CMS for multiple languages and multiple outputs.
Migration to Structured Content: Your Roadmap to DITA, CCMS, and AI-Ready Documentation
January 21, 2026 from 9:00 am – 10:00 am PT | 12:00 pm – 1:00 pm ET | 5:00 pm – 6:00 pm GMT
Presented by Dipo Ajose-Coker, RWS
This webinar gives organizations a practical, confidence-building roadmap for moving from legacy documentation to structured, reusable content in a DITA-based CCMS. We break down what to do before, during, and after migration, including content audits, information modeling, conversion planning, and post-migration governance.
Inside the Tridion Docs AI Test Kitchen: Agentic AI, MCP Connectivity, and the Future of Intelligent Content
February 11, 2026 from 9:00 am – 10:00 am PT | 12:00 pm – 1:00 pm ET | 5:00 pm – 6:00 pm GMT
Presented by Dipo Ajose-Coker, RWS
Go behind the scenes with the Principal Product Director for Tridion Docs to explore how RWS is implementing agentic AI, Model Context Protocol, and connected content delivery. We explain the decisions behind these innovations, their real impact on workflows and cost models, and how they prepare organizations for enterprise-scale AI.
Tools Are Easy, People Are Hard: The Cultural Shift Required for Structured Content and AI
March 12, 2026 from 9:00 am – 10:00 am PT | 12:00 pm – 1:00 pm ET | 5:00 pm – 6:00 pm GMT
Presented by Dipo Ajose-Coker, RWS
Structured content adoption is ultimately a people challenge. This webinar focuses on the human side of transforming documentation teams for CCMS, topic-based authoring, and AI-supported workflows. We explore mindset shifts, change management strategies, team readiness, and how to turn reluctant writers into confident adopters.